Q: How do I make international calls?
A: From your Dialpad, please key in "+" <country code>, <area code>, <phone number>. For example: +6511223344 to call Singapore, +852xxxxxxx to call Hong Kong
This international calling standard is called E.164.
To look up a list of country codes, click here.
Q: What are the call charges?
A: Our rates can be found here Hoiio Telecom rate: Bizphone app
Or contact our Support Team for the latest International Call Rate list.
Q: Will I be charged if the receiver does not answer my call?
A: No. However, if the call goes to the receiver's voice mail, the call is considered an answered call.
Q: Why is my Caller ID showing up wrongly to my recipient?
A: The Caller ID service is supported in most countries. However, the telco provider of recipient number may hide or override your caller ID. Please contact us at firstname.lastname@example.org if you want us to do an investigation on this.