* You need a Hoiio SIP line. If you have not gotten one yet, please refer to Getting started with SIP.

Follow these steps to set up your phone easily:

1. Go to the App Store and search for "Zoiper"


2. Download the app (allow it to send you push notifications if you like to receive incoming calls)

3. Open the app and go to Settings > Accounts

4. Click on "+" on the top right corner and select Yes


5. Choose [ SIP account] and  Enter the following information

  • Account Name (your name or whatever)
  • Domain: xxx.hoiio.com (we did provide you)
  • Username: sipxxxxxxx (we did provide you)
  • Sip Password: Please check the provided Password 
  • Caller ID: key in the caller ID we provided
6. Tap "Register" key in the details of your SIP account


**To make outgoing calls, follow this standard: <country code> + <area code> + <destination>. For example, if you are calling a Singapore number 12345678, key in: 6512345678 and call.


To receive incoming calls, follow those steps below:
  1. Allow the app to send you push notifications
  2. Go to Settings > Incoming Calls
  3. Turn on Force background and Wi-Fi Keep Active.


* Turn off those two when you do not need to receive incoming calls as those settings will significantly reduce the battery life.

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