Welcome to the Help section of Hoiio.

You are currently browsing the help section of Hoiio. Here you will find everything you need for your efficient use of Hoiio. We offer you answers to frequently asked questions (FAQs) which will be helpful at any time when using our service. Here you will find all answers to your questions.

My Account

1. How to reset my password?
2. Mobile number and password not matched using my mobile phone
3. How to change my mobile number?
4. Why is my account suspended?
5. Unable to login after I updated to the latest version of iPhone

Top-up

1. How to top up my account?
2. What are the mode of payments accepted?
3. When will my credits expire?
4. Why my Hoiio Points are not updated after topping up?
5. How to change/update my credit card?

Call

1. How does Hoiio callback feature works?
2. How to make IDD calls?
3. What are the different calling methods?
4. What is Internet Call?