Account Settings

Before you can use Hoiio app, you need to Log in with your mobile number and password once as Hoiio will remember your mobile number and password until you click Logout. 

 

 

Call Settings

Call From

The Call From number is the number where you will receive the call from Hoiio at. By default, the number in the Call From field will be the number that you registered with Hoiio (i.e. your mobile number).

Tip: When overseas, you may change Call From to a local number to avoid roaming charges.

Calling Method

• Call Back (Internet): Make a call request via Internet (WIFI/GPRS/3G). This is the default setting.
• Call Back (SMS): Make a call request via SMS
• Call back (Autodialer): Make a call request via our call back access number
  
• Call Through: Make a call request via Hoiio call-through access number

Tip: Call Back (Autodialer) and Call Through require no internet connection, hence, no data charges

Hoiio Number

Hoiio Number settings will determine the way Hoiio Number forwards the calls to you. For example, when someone calls your Hoiio Number, you could receive the call at the forwarded number.

Caller ID

Change the caller ID that is shown to the people you call. You could choose one of the following options:

• My Phone: Hoiio will display your registered phone number (default)
• Hoiio Number: if you have a Hoiio Number, you can display this
• Anonymous: no number (private number) will be shown

Call via Hoiio

There are 5 settings that decide if a call is to be made via Hoiio. These settings are based on 5 scenarios that a Hoiio user might encounter - local calls, international calls, local calls when roaming, international calls when roaming and calling home when roaming. For each of the 5 settings, there are 3 options to choose from:

• Always Ask - Prompt to use Hoiio
• Use Hoiio - Use Hoiio automatically
• Use Operator - Hoiio will not be used, instead the call will be made via your telecom provider

 

Local

This applies for calls made from home country to local numbers.

International

This applies for calls made from home country to overseas numbers.

Roaming (Local)

This applies for calls made from an overseas country to numbers in that overseas country. E.g. you have a Singapore phone roaming in China and you use your phone to call a China number.

Roaming (International)

This applies for calls made from an overseas country other than the home country. E.g. you have a Singapore phone roaming in China and you use your phone to call Australian number.

Roaming (Home)

This applies for calls made from an overseas country to numbers in the home country. E.g. you have a Singapore phone roaming in China and you use your phone to call Singapore number.

 

SMS Settings

Mobile Number

This is your registered mobile number. When you send an SMS, it will be shown as the sender's number. This field is read-only.

 

 

General Settings

Country Code

This field should be set to the country code in which you are staying. If you call without any country prefix, Hoiio will append this country code. E.g. if Country Code is set to +65, when you call 9000000, Hoiio will append the number so it becomes: +6590000000. On the other hand, if you call +601000000, Hoiio will not append any country code. 

Area Code

This field should be set to the area code in which you are staying. Otherwise, you can leave this field blank.