Account Settings

Before you can use Hoiio app, you need to Login with your mobile number and password once as Hoiio will remember your mobile number and password until you click Logout. 

Call Settings

Call From

If you establish a callback call, Hoiio will call the number configured in the Call From first then Hoiio will connect the call to the destination. By default, the number in the Call From field will be the number you register with Hoiio (i.e. your mobile number).

Calling Method

• Call Back (Internet): Make a call request via Internet (WIFI/GPRS/3G). This is the default setting.
• Call Back (SMS): Make a call request via SMS
• Call Through: Make a call request via Hoiio call-through access number

Hoiio Number

Hoiio Number settings will determine the way Hoiio Number forwards the calls to you. For example, when someone calls your Hoiio Number, you could receive the call at the forwarded number.

Caller ID

Change the caller ID that is shown to the people you call. You could choose one of the following options:

• My Phone: Hoiio will display your registered phone number (default)
• Hoiio Number: if you have Hoiio Number, you can display this
• Anonymous: no number (private number) will be shown

Enable Hoiio

There are 5 settings that decide if a call is to be made via Hoiio. These settings are based on 5 scenarios that a Hoiio user might encounter - local calls, international calls, local calls when roaming, international calls when roaming and calling home when roaming. For each of the 5 settings, there are 3 options to choose from:

• Always Ask - Prompt to use Hoiio
• Use Hoiio - Use Hoiio automatically
• Use Operator - Hoiio will not be used, instead the call will be made via your telecom provider

To disable Hoiio, you can un-check Enable Hoiio.

Tip: You can create a shortcut to enable/disable Hoiio conveniently.

Local

This applies for calls made from home country to local numbers.

International

This applies for calls made from home country to overseas numbers.

Roaming (Local)

This applies for calls made from an overseas country to numbers in that overseas country. E.g. you have a Singapore phone roaming in China and you use your phone to call a China number.

Roaming (International)

This applies for calls made from an overseas country other than the home country. E.g. you have a Singapore phone roaming in China and you use your phone to call Australian number.

Roaming (Home)

This applies for calls made from an overseas country to numbers in the home country. E.g. you have a Singapore phone roaming in China and you use your phone to call Singapore number.

General Settings

Country Code

This field should be set to the country code in which you are staying. If you call without any country prefix, Hoiio will append this country code. E.g. if Country Code is set to +65, when you call 9000000, Hoiio will append the number so it becomes: +6590000000. On the other hand, if you call +601000000, Hoiio will not append any country code. 

Area Code

This field should be set to the area code in which you are staying. Otherwise, you can leave this field blank.

SMS Settings

SMS Recovery

When you send SMS via Hoiio and it fails (for example, there is no internet connection or our SMSC isbusy), Hoiio is able to send the SMS via your mobile operator.

• Always Ask: This is the default value. Hoiio will prompt an option if you want to send the SMS through your mobile operator
• Send via Operator: if Hoiio fails to send the SMS, it will be automatically sent through operator